Wheelhouse works hard to provide exceptional service to businesses, ranging from 5-10 person shops to Fortune 100 Companies. We value our position as a vested partner, with each one of our customers.
Understanding how your business functions, day-to-day, allows our team to structure IT solutions that follow your business vision and avoid untimely surprises.
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Wheelhouse can play an important role in helping you achieve standards compliance and maintain the integrity of your IT infrastructure.
We’re already familiar with industry standards and our complete managed services model enables us to quickly identify any areas of your IT network that are not in compliance
Wheelhouse Solutions’ objective is to constantly exceed our clients’ expectations, while achieving our firm’s growth goals.
When it comes to expansion, we’re growing our company through smart acquisitions. Find out if your Managed IT Services business is a good fit for our acquisition program.
Wheelhouse provides reliable and cost-effective business telephone systems sales and service. We’ll work with you to design a business telephone system that will meet your needs now, and provide for future growth and flexibility.
Allworx Business Telephone Systems
Digium Business Telephone Systems
Having a consistently reliable means of business communication, with your customers, is always assured, utilizing our best-in-class VoIP phone systems and VoIP Services.
Wheelhouse Solutions will work with you to design a comprehensive VoIP solution that will deliver superior VoIP service, unparalleled service reliability and peace of mind, for years after the sale.
Wheelhouse Solutions will perform a comprehensive review of your current telecommunications needs, at no cost to you, and present you with ways to reduce your costs and increase your overall reliability.
Contact us today for a free audit and review of your telecommunications services and to learn how our expertise in the telecom industry can benefit your organization.
Wheelhouse Solutions deploys strategic IT resources for faculty, staff and students, helping our educational clients succeed with flexible, cost-effective solutions. From cloud services to network monitoring, we leverage technology solutions that help educational institutions define a clear strategy, achieve their technology objectives, increase operational efficiency, reduce operating costs and minimize system downtime.
Healthcare is evolving, and you need the technology team to help your organization evolve with it. At Wheelhouse Solutions, we’ll assist you at every stage – from HIPAA-compliant infrastructure, including mobile solutions, to real-time access to patient information. Our healthcare IT Solutions, Cloud Services and Managed Services ensure compliance and flexibility, throughout your organization.
With Wheelhouse Solutions global positioning satellite (GPS) technology you can manage your company’s entire fleet, whenever and wherever you like. Our advanced technology allows you to locate the closest vehicle to a new job, confirm vehicle stops, and monitor customer visits. Our GPS Solutions even allow our clients to dispatch more accurately, with fleet maps and driving directions.
SPAM Filtering, Encrypted Email Management
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Single Sign-On (SSO) Account
Voice Services Control Panel
Web Hosting Services Control Panel
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Opening a Service Request
Your Managed Desktop
The Wheelhouse Button
Wheelhouse Button – Self-Service Tools
Reflexion Total Control (RTC)
Using Your Client Portal
If you are experiencing a service issue and do not have a Client Portal account, please call us at (636) 866-0484 / (800) 750-4880. Ask your account manager about your free access to the Client Portal.
You may also open a quick ticket, online, by clicking here.
Wheelhouse Solutions (HQ)
117 South Main Street, Suite 112
St Charles, Missouri 63301
We are a dynamic, fast-growing, managed services firm, helping clients leverage technology solutions to grow and thrive in the 21st century.
When it comes to hiring, we prefer the direct approach; check out our job openings, and if you’re interested (or just want to say hello), email your resume/cover letter.
Thankfully, direct lightning strikes aren’t common but protecting your business network this spring and summer means taking the steps necessary to prevent surges in wiring and damage that can occur. Unfortunately, you can’t unplug your gear and hide when the sky rumbles. Here are some tips to keep your business network functioning in all weather this spring and summer.
When it comes to protecting your business network from lightning strikes caused by thunderstorms, it’s important to consider the value of your company’s equipment, data and the cost of outages to your business. If you don’t take the necessary precautions, you risk losing easily replaceable but expensive business network equipment. Your company could lose its accounting records or customer data. And your company might cease operations due to a broken broadband modem or server. But this doesn’t have to be you.
If your business experiences a lightning strike, if you observe smoke or charring outlets and equipment, it’s important that you disconnect power immediately and ensure a fire hasn’t started. In a bad strike, surge protectors have little components that can absorb the surge. For businesses located in older buildings with generations of different wiring, hiring an electrician to evaluate grounding is well worth the time and money spent. Two-prong outlets don’t provide the benefits of electrical grounding and new outlets/wiring are worth the investment so your company’s computers and equipment are better protected. With better grounding in your building, lightning travels down the grounding wire rather than damaging your equipment. In some cases, businesses have wisely opted for installing a whole-house surge protector on their electrical panels. This is like putting every outlet on a high-end surge protector.
If installing a whole-house surge protector on the building’s electrical panels is prohibited, Uninterruptable Power Supplies (UPS) are the next best option. Uninterruptable Power Supplies power equipment through short power failures and in most cases also provide surge protection. Continuous power and surge protection are essential with today’s dependence on the Internet for phone and other communications. A UPS can range from $60-$150 depending on your business needs. One size doesn’t fit all and it’s better to err on the side of overdoing it when it comes to protecting your office computers and equipment from power surges.
Surge arrestors are a way to connect business phone lines to electrical ground. But if your company is a DSL user, be sure to test surge arrestors. Unfortunately, a cheap phone cord or surge arrestor can hurt DSL performance. For a few dollars, phone line surge protectors are well worth the quality they provide on each line. When well-grounded to electrical ground, phone line surge protectors divert the damaging energy from lightning strikes.
Any computer towers or tall metal structures should have a connection to ground. Grounding to both earth with a grounding rod and an electrical service ground is essential. If you don’t have both, your computers and any electronics become the bridge between the ground and a lightning strike and damage will ensue. While grounding towers can be expensive, it costs a lot less than your insurance deductible or the hassles associated with repairing damaged computers and electronics. For any cables on or outside your towers, be sure to shield them and have them grounded at the base.
One of the best ways to stop surges is to use fiber optics. Fiber optics uses glass, an electrical insulator. Long copper cables that connect buildings together work like antennas that pick up energy from lightning and cause damage. Because of copper data wiring, lighting that affects one building creates a difference in voltage between two buildings. This can cause damage to the copper data wiring. While outdoor fiber cable is inexpensive, the labor or testing and terminating it is not. Outdoor fiber cables have the safest and best performance when it comes to connecting two or more buildings together. Customers using fiber for their broadband connections have experienced less lightning related issues than broadband customers who don’t.
If your goal is to protect your network and add value to your business, please visit Wheelhouse Solutions or call us at 314-492-2506 to speak with one of our knowledgeable staff. We would be happy to help you find the correct solution for you.