Wheelhouse works hard to provide exceptional service to businesses, ranging from 5-10 person shops to Fortune 100 Companies. We value our position as a vested partner, with each one of our customers.
Understanding how your business functions, day-to-day, allows our team to structure IT solutions that follow your business vision and avoid untimely surprises.
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Wheelhouse can play an important role in helping you achieve standards compliance and maintain the integrity of your IT infrastructure.
We’re already familiar with industry standards and our complete managed services model enables us to quickly identify any areas of your IT network that are not in compliance
Wheelhouse Solutions’ objective is to constantly exceed our clients’ expectations, while achieving our firm’s growth goals.
When it comes to expansion, we’re growing our company through smart acquisitions. Find out if your Managed IT Services business is a good fit for our acquisition program.
Wheelhouse Solutions deploys strategic IT resources for faculty, staff and students, helping our educational clients succeed with flexible, cost-effective solutions. From cloud services to network monitoring, we leverage technology solutions that help educational institutions define a clear strategy, achieve their technology objectives, increase operational efficiency, reduce operating costs and minimize system downtime.
Healthcare is evolving, and you need the technology team to help your organization evolve with it. At Wheelhouse Solutions, we’ll assist you at every stage – from HIPAA-compliant infrastructure, including mobile solutions, to real-time access to patient information. Our healthcare IT Solutions, Cloud Services and Managed Services ensure compliance and flexibility, throughout your organization.
With Wheelhouse Solutions global positioning satellite (GPS) technology you can manage your company’s entire fleet, whenever and wherever you like. Our advanced technology allows you to locate the closest vehicle to a new job, confirm vehicle stops, and monitor customer visits. Our GPS Solutions even allow our clients to dispatch more accurately, with fleet maps and driving directions.
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If you are experiencing a service issue and do not have a Client Portal account, please call us at (636) 866-0484 / (800) 750-4880. Ask your account manager about your free access to the Client Portal.
You may also open a quick ticket, online, by clicking here.
Wheelhouse Solutions (HQ)
119 S Main Street
St Charles, Missouri 63301
We are a dynamic, fast-growing, managed services firm, helping clients leverage technology solutions to grow and thrive in the 21st century.
When it comes to hiring, we prefer the direct approach; check out our job openings, and if you’re interested (or just want to say hello), email your resume/cover letter.
Home / IT Solutions / Managed IT Services
Managed Services refer to IT services delivered in a defined manner, with a predictable expense. Typically, managed services are delivered with a remote monitoring and management (RMM) system, that allows Wheelhouse Solutions to monitor the health and performance of your IT assets, 24/7. RMM means that we can perform proactive maintenance, efficiently, to stabilize your IT environment, and respond with rapid remote remediation, when things go wrong.
Business without managed services is more reactive, costly, and unpredictable. Consider the impact of unscheduled downtime, caused by a virus or technical failure. A Gartner study revealed that each unmanaged desktop costs businesses an average of $4000 a year, in emergency services, lost productivity and opportunity costs, with an annual total cost of ownership (TCO) that is typically 42% higher than for managed PCs and 29% higher for unmanaged laptops.
With Wheelhouse Solutions, you can expect to experience a dramatic reduction of unscheduled downtime and lower IT costs, because problems will be detected and resolved faster – often before you’re even aware of them. Managed services also helps you reduce and optimize your IT spending, keep more of your internal resources focused on core business activities, and arms you with accurate data about the health and performance of your IT assets.
If you have compliance concerns, Wheelhouse Solutions spends a lot of time helping organizations meet compliance. For more information, see The Wheelhouse Solutions Advantage. Our team keeps compliance in mind throughout our engagements with clients.
Wheelhouse Solutions delivers best-n-class monitoring and management of all your IT assets, with the use of hundreds of policy modules. Policy modules are sets of monitoring and alerting rules, developed in partnership with leading vendors, like Microsoft, Intel, Cisco, Symantec and others. Policy modules help ensure that everything in your IT environment is being effectively monitored and alerted on, and puts performance-related data at our fingertips. Detailed, accurate data also helps expedite diagnostics and resolution when IT issues do occur.
Because the managed services platform we use has an open architecture, any customer environment, no matter how diverse, can be easily integrated. Any changes, such as the addition or removal of systems, devices and software are detected, automatically and accommodated, smoothly.
If the best case unfolds, one or more resources are taken off core business activities for partial or full duration of problem diagnosis and resolution, resulting in loss of productivity. If anything less than the best case unfolds, significantly more time is required to resolve the issue, resulting in more lost productivity on core business activities. In the worst case, additional, unplanned expenses are incurred, including the costs of downtime: reduced productivity and lost opportunities.
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