We hear it all the time: “How does a call center work?” The key purpose of a call center is the responsibility for handling the telephone call for an organization. Call Centers can be a couple of people or more than 100 agents. These call centers can handle a couple calls a day to several thousand calls ...
Category: Business Phone
February 20, 2018Chris Torbit
Your business needs to operate seamlessly by taking advantage of the latest communication systems. Every business today needs some type of phone system, but not all phone providers were created equally. At WheeHouse Solutions, we pride ourselves on our ethics and making sure that we take care of our customers’ needs. To better care ...
February 19, 2018Chris Torbit
When it comes time to pick out a business phone, there are many factors to consider in order to maximize productivity and minimize cost. So when shopping for your next business phone, keep this business phone checklist in mind: Communication functionality. Today, email and messaging systems are common on almost every phone. ...
February 13, 2018Chris Torbit
There isn’t anything more grating to a business than having outdated phones and figuring out how to get rid of those used phone systems without losing money. After all, in the age of the analog phone, you probably invested more than you ever wanted to pay. Back in those days, ...
February 6, 2018Chris Torbit
While case scenarios that can drive the consideration and implementation of VoIP security solutions can include reducing telephony costs, value-added features not available in traditional telephony solutions, and gaining the increased flexibility that VoIP can provide; as an internet-based solution, VoIP security solutions face security threats that are uncommon in legacy telephony solutions. And a security breach of voice ...
January 29, 2018Chris Torbit
The most important part of choosing the right business phone system for your company is calculating the total cost. There are five components that come into play when calculating the total cost of your company’s new business phone system. First, is the base unit or system that controls the whole phone system’s infrastructure. The cost ...
January 17, 2018Chris Torbit
This is Part Two of a three-part series on choosing the right business phone system. Read part one. Understanding business phone system features that will bring value to your business by connecting it to the world is the key to choosing the right business phone system. In Part II of our “Choosing the Right Business ...
January 16, 2018Chris Torbit
Buying a new business phone system that meets your company’s business needs is a significant task. Especially, since each brand is different and the phone system you choose will serve your company for quite some time. If your company is buying a new business phone system or needs a business phone system upgrade, it pays to do your ...
January 10, 2018Chris Torbit