Technology has become an essential factor in almost every business operation and now business owners are looking for ways to reduce expenses in their IT departments, in order to achieve greater efficiency for less money. At least, that’s what they’re hoping for. To do that, as a business owner, the logical action ...
Category: Business Tools
March 19, 2018Chris Torbit
We hear it all the time: “How does a call center work?” The key purpose of a call center is the responsibility for handling the telephone call for an organization. Call Centers can be a couple of people or more than 100 agents. These call centers can handle a couple calls a day to several thousand calls ...
February 20, 2018Chris Torbit
Buying a new business phone system that meets your company’s business needs is a significant task. Especially, since each brand is different and the phone system you choose will serve your company for quite some time. If your company is buying a new business phone system or needs a business phone system upgrade, it pays to do your ...
January 10, 2018Chris Torbit
Is your door lock worth more to you than the metal it is made from? Most of us would answer “yes” and be grateful for the lock. Can business security solutions deliver both peace of mind and protection while being engineered to stay in front of the newest trends and ...
January 9, 2018Chris Torbit
For most companies telecommunications is one of the top five expense items in the budget. The sheer volume of telecommunications bills and the time it takes to make sense of all the charges is maddening. Only when you learn how to cut these expenses can your company get its telecommunication ...
Why is the Internet so slow? It’s a common complaint many IT departments receive on a daily basis. Especially at small and midsize businesses (SMBs) and those that have grown in a short period of time. Identifying exactly which user activities are eating up your company’s bandwidth or clogging the ...
VoIP services provide enhanced reliability, lower costs, and allows companies to communicate more seamlessly throughout the enterprise, regardless of where their employees are located globally. Further, because VoIP services utilize the Internet to deliver both voice and multimedia through the same connection, it has forever changed the way that businesses communicate. There is a multitude of ...
The primary function of hosted exchange is email service. Most people are aware of the email services offered by hosted exchange, but there is much more available to utilize. There are several useful services in addition to email that is well worth considering when determining if a hosted exchange is right for ...
October 31, 2017Chris Torbit
While sales brochures mention cost savings, elasticity, scalability, load “bursting and storage on demand as the main benefits of cloud computing, it’s only after agreements are signed with third-party services and the systems and processes are implemented that other benefits emerge. Here are the unexpected cloud computing benefits many companies have experienced. One of ...
October 3, 2017Chris Torbit
Choosing a business phone system to help enhance communication in your business might sound overwhelming based on the various digital phone options available. What’s most important in upgrading to digital, in general, if you’re still using landline phones after years of continual use? Even if you’re afraid of changing after decades of using the ...
October 3, 2017Chris Torbit