Prior to the significant advances in cloud-based PBX systems, businesses had to purchase and maintain their own telephone systems, on their premises, in order to handle the telecommunications needs of their business. This was often a time-consuming, expensive and complicated necessity of doing business. When you factored in the additional costs of a traditional PBX telephone system such as telephone lines, maintenance, replacement parts and additional telephones, it’s easy to see why hosted PBX solutions are becoming the choice of savvy business owners, around the world.
Significant technological advances in cloud services are changing the business landscape and increasing the options available to businesses who require a reliable and affordable business telephone system solution. Today’s cloud-based telephone systems deliver all of the functionality and features that most businesses require over a broadband Internet connection and at a significantly lower cost than a traditional business telephone system.
Hosted phone systems also offer advanced features, such as unified messaging, allowing businesses to receive information and communicate more effectively than ever before. With a cloud-based business telephone system, employees can access the network using a multitude of devices, including their mobile phone.
Below are just some of the many benefits of a cloud-based business telephone system:
Hosted PBX Phone Systems Are Incredibly Reliable
Unlike premise-based telephone systems, where a critical failure could interrupt your business phone service for hours, or even days, a hosted PBX phone solution resides in the cloud with multiple redundancies built into the network ensuring that your business is never without phone service. Hosted PBX providers become your IT staff constantly monitoring the network to provide nearly 100% uptime. For that reason, there’s no need for dedicated IT staff within your company to handle problems with your business telephone system because it resides in the cloud. If there is ever an interruption in service, your cloud services provider corrects the problem before you even know there was a network failure.
Adds, Moves & Changes Are Easier with a Hosted PBX Phone System
In the past, when a business relocated, moving their premise-based business telephone system was expensive and complicated requiring significant wiring, programming and installation costs. In stark contrast, a cloud-based PBX system is more flexible and significantly easier to administer. Because all of the hosted PBX features reside in the cloud, there is no need for on-site personnel to physically relocate a telephone system. Through a secure online portal, a system administrator can configure a cloud-based PBX system in minutes. Adding and removing users has never been so simple. This benefit alone can save your businesses a significant amount of money should your business ever relocate.
Hosted PBX Phone Systems are Cost-Effective
By utilizing a hosted PBX solution businesses no longer require a complicated wiring installation. Individual extensions are not wired to a premise-based switch but connected to the cloud. By utilizing a hosted PBX solution, a business only needs to purchase the telephones and the features and services are provided through the cloud. In the past, with many premise-based telephone systems, a business had to plan very carefully to ensure that they didn’t purchase a telephone system that they would quickly outgrow in terms of extensions and outside lines. With a hosted PBX solution, this is never a problem. Hosted PBX solutions can meet your needs for growth whether you have 5 telephones or 5,000 telephones. Hosted phone systems are not hamstrung by expansion limits like premise-based telephone systems. In addition, with a hosted PBX solution, you only pay for the lines that you need at that time. These are the primary reasons that more and more businesses are switching to a hosted telephone system: they can save your business a significant amount of money over a period of time.
Hosted PBX Phone Systems Are Flexible & Scalable
One of the primary benefits of a cloud-based PBX system is that businesses no longer have to pay for telephone lines that may or may not be used. Hosted phone systems are incredibly easy to scale up and down to meet the individual needs of each business. Adding additional lines and extensions is simple. With cloud-based PBX systems, the administrator can easily add more lines and extensions through a secure online portal. And because cloud-based telephone systems are administered over the Internet, the administrator can add or remove users and lines from anywhere in the world where there is an Internet connection. For businesses that have highly mobile or remote employees, a cloud-based PBX system allows the administrator to install “seats” on the network on employees’ mobile devices or in their home office. Cloud-based phone systems allow your employees to stay connected to the enterprise no matter where they are.
Hosted PBX Phone Systems Are Feature-Rich
Cloud-based PBX telephone systems offer an enormous amount of advanced features to help your business communicate and collaborate. In addition to the standard features that are generally associated with a premise-based telephone system like conference calling, caller ID and call waiting, hosted PBX telephone systems offer a significant number of advanced features such as find me/follow me, automated attendant, voicemail to email transcription, call screening, and more. In addition, changing features is simple through the secure web-based administration panel. Regardless of how many locations your business has, a cloud-based telephone system can connect all of your locations seamlessly as if you were all located in the same building.
WheelHouse provides reliable and cost-effective business telephone systems sales and service. We’ll work with you to design a business telephone system that will meet your needs now, and provide for future growth and flexibility.
We invite you to click here or call us at 314-492-2506 to find out more about how a cloud-based PBX telephone system can meet your needs now, as well as allow for future growth and flexibility.