Privacy Policy

Effective Date: June 1, 2024

WheelHouse Solutions ("we," "our," or "us") is committed to properly safeguarding consumer personal information and only using information in a manner that is necessary for servicing or better understanding our customers and potential customers. Our policy is to protect the confidentiality of the personally identifiable information that we receive, and to limit access to that information only to those with a need to know. This privacy statement addresses our privacy practices including the collection and use of personal information in offline, online, and mobile environments. Specific information regarding online and mobile privacy provisions may also be found in this privacy statement.

By submitting your personal Information (as defined below) on our website, you consent to receive marketing calls, text/SMS or MMS messages, and mail and/or email made on behalf of WheelHouse Solutions, even if your telephone number is listed on a national, state, or business do-not-call registry, if your email address is listed on a national, state, or business do-not-email registry, or if your address is listed on a national, state, or business do-not-mail registry. These calls or texts may use an automated telephone dialing system and/or artificial or prerecorded voice. Your consent is not a condition of purchase. Text message and data rates may apply and message frequency varies.

You may opt-out of marketing communications by calling us toll-free at (314) 806-0622, activating the “Unsubscribe” link in an email you receive from us, responding “STOP” to a text message you receive from us, or by mailing a request to our office.

This policy also applies to workforce-related personal information collected from employees, job applicants, contractors, or similar individuals.

Information We Collect and Retain

We collect and use your personal information to offer, provide, and maintain products and related services to you. We may use your personal information for one or more of the following purposes:

• Publicly available information from government records;
• De-identified or aggregated consumer information;

Purposes for Collection of Personal Information

We collect and use your personal information to offer, provide, and maintain insurance products and related services to you. We may use your personal information for one or more of the following purposes:

• To offer, provide, maintain, and improve our products and related services;
• To authenticate and verify your identity, to maintain your preferences, and to communicate with you;
• For safety and security purposes, including: prevention, detection and investigation of data security incidents or protection against malicious, deceptive, fraudulent or illegal activity; debugging and ensuring the integrity of our systems;
• To provide appropriate or relevant products and services, conduct analytics, research, and development on our products and services;
• Provide marketing communications to you;
• To provide quality assurance;
• To provide a location-based product or service requested by you;
• To apply relevant discounts;
• To create profiles based on personal information collected and reflecting individual preferences;
• To comply with applicable laws and regulations or other governmental or judicial orders.

We obtain the categories of personal information listed above from the following categories of sources:

• Directly from you. For example, from forms you complete or products and services you purchase.
• Indirectly from you. For example, from observing your actions on our Sites (including the timing, frequency, and pattern of service use) including but not limited to traffic data, location data, weblogs, and other communication data, the resources you access, and how you reached our Sites.
• From third parties on our behalf.
• Cookies, web beacons, and other tracking technologies.

We rely on partners to provide many features of our Sites and Services using data about your use. Much of this information is collected through cookies, web beacons, and other tracking technologies, as well as through your web browser or device. We use cookies and similar tacking technologies for the following purposes:

• Analytics: Allowing us to understand how our services are being used, track site performance and make improvements.
• Site Operations: Enabling features that are necessary for providing you the services on our Sites, such as identifying you as being signed in, tracking content views, and remembering your preferences.

Specifically, Google Analytics, through the use of cookies or other tracking technologies, helps us analyze how users interact with and use our website, compiles reports on website activity, and provides other services related to our website activity and usage. The technologies used by Google may collect information such as your location, time of visit, whether you are a return visitor, and any referring website. You can learn more about Google’s partner services and to learn how to opt out of tracking of analytics by Google on Google’s Privacy and Terms website.

Your browser or device may include “Do Not Track” functionality. At this time, we do not alter our Sites’ data collection and use practices in response to Do Not Track signals.

Use of Personal Information

We may use, or disclose the personal information we collect for one or more of the following purposes:

• To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery.
• To provide you with our products and services, or to facilitate the performance of related services.
• To process your requests, transactions, and payments and prevent transactional fraud.
• To distribute newsletters and promotional material, invite you to events, and market products and services to you.
• To assess, improve and develop our business, products and services, prepare benchmarking reports and for other research and analytics purposes.
• To comply with, or exercise rights under, applicable law – for example to respond to and comply with court orders, applicable law and other legal requirements; and to defend ourselves against claims and to enforce our rights or protect our employees or property.
• To market products and services to you.
• To provide or receive shared organizational services, such as claim and risk management services.
• To evaluate or effect a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, in which personal information held by us about our consumers is among the assets evaluated or transferred.
• To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our website users or consumers is among the assets transferred.
• To assess, improve, and develop our business, products, and services, prepare benchmarking reports, and for other research and analytics purposes.
• To comply with, or exercise rights under, applicable law – for example to respond to and comply with court orders, applicable law, and other legal requirements; and to defend ourselves against claims and to enforce our rights or protect our employees or property.

Sharing Personal Information

In accordance with applicable laws, we may share your personal information by disclosing it to a third party for business purposes. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to keep that personal information confidential and not use it for any purpose, except in performing the contract, or as otherwise required or permitted by law.

We may share your personal information as required or permitted by law including with:

• Service providers
• Government entities, including law enforcement and regulators
• Consumer reporting agencies

How We Protect Your Information

Our customers are our most valued assets. Protecting your privacy is important to us. We restrict access to personal information to those individuals, such as our employees, who provide you with our products and services. We require individuals with access to your information to protect it and keep it confidential. We maintain physical, electronic, and procedural safeguards that comply with applicable regulatory standards to guard your nonpublic personal information. We do not disclose any nonpublic personal information about you except as described in this notice or as otherwise required or permitted by applicable law.

SMS consent and phone numbers will not be shared or sold for marketing purposes.

Changes to Our Privacy Policy

We reserve the right to amend this Privacy Policy at our discretion and at any time. When we make changes to this privacy policy, we will post the updated notice on our Sites and update the notice’s effective date. Your continued use of our Sites following the posting of changes constitutes your acceptance of such changes.

Contact Information

If you have any questions or comments about this notice, the ways in which we collect and use your information described here, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:

Phone: (314) 806-0622
Website: https://wheelhouse.solutions/
Email: customercare@wheelhouse.solutions

Postal Address:

WheelHouse Solutions
11971 Westline Industrial Drive, Suite 102
St. Louis, MO 63146

If you need to access this Policy in an alternative format due to having a disability, please contact us at customercare@wheelhouse.solutions.