Tag: call center systems

13

Mar2018
When it comes to phone systems in a call center there are very specific objectives they should help your company achieve. These include reducing costs, increasing revenue opportunities, maximizing the productivity of your call representatives and improving overall customer satisfaction. But not all phone systems are alike and that’s why it’s important to for ... Read More
March 13, 2018Chris Torbit

26

Feb2018
Finding the proper small business phone system for your own business isn’t necessarily a cut and dry process. If you want to upgrade to new phone technologies, you have to think of your own business structure and what you really need to help yourself grow. No doubt your small business is already ... Read More
February 26, 2018Chris Torbit

20

Feb2018
We hear it all the time: “How does a call center work?”  The key purpose of a call center is the responsibility for handling the telephone call for an organization.  Call Centers can be a couple of people or more than 100 agents.  These call centers can handle a couple calls a day to several thousand calls ... Read More
February 20, 2018Chris Torbit