Category: Phone Services

25

May2018
Conference calling is a telephone call method in which the calling party wishes to have more than one called party listening to the audio portion of the call.  Conference calling is a full duplex process means the calling party can speak and listen at the same time. However, the conference calling system may ... Read More
May 25, 2018Chris Torbit

24

May2018
What is SIP Trunking is another question we get all the time.  Organizations of all sizes can save a fortune from this technology.  It is the protocol which makes VoIP work and provides dial tone for IP Phone implementations.   SIP trunking is a huge cost saver because it eliminates the need to buy expensive PRIs, local lines or ... Read More
May 24, 2018Chris Torbit

24

May2018
Phone Bill Auditing Services can find extra cash! Phone Bill Auditing Services is performed by audit experts which analyze of all your phone and data service records. In a phone bill audit,  they find the overcharges that you are paying into your phone bills. They make a comprehensive report about the calls made, the ... Read More
May 24, 2018Chris Torbit

24

May2018
There are many points you need to consider in choosing a long distance provider.  These obviously would include the overall long-distance rate but you need to consider many other factors as well.  These factors include fixed monthly fees, contract term, and great references. First and foremost when choosing a Long Distance Provider, ... Read More
May 24, 2018Chris Torbit

18

May2018
What equipment is needed to make VoIP successful? We have all heard about the Voice Over IP service (VoIP for short), the new technology which permits the delivery of voice communications and various multimedia features over the Internet Protocol (hence the name). But not all of us are familiarized with the kind of equipment ... Read More
May 18, 2018Chris Torbit

02

May2018
Prior to the significant advances in cloud-based PBX systems, businesses had to purchase and maintain their own telephone systems, on their premises, in order to handle the telecommunications needs of their business. This was often a time-consuming, expensive and complicated necessity of doing business. When you factored in the additional costs ... Read More
May 2, 2018Chris Torbit

02

Apr2018
In this post, we continue our foundation series for successful implementation of Business VoIP.  We will review traditional DSL service in relation to internet speed and reliability with a focus on implementing an IP Phone system. DSL – DSL (digital subscriber line) is a service provided to businesses from the traditional phone company. ... Read More
April 2, 2018Chris Torbit

02

Apr2018
Welcome to a blog which is dedicated to helping businesses understand and benefit from utilizing VoIP. This blog will provide business owners a resource to help them choose and install the best VoIP service for their business. With over 200+ providers of VoIP, they are going to need all the help they can get. The ... Read More
April 2, 2018Chris Torbit

20

Mar2018
In this post, we continue our foundation series for successful implementation of Business VoIP. We will review T-1 services provided by competitive local exchange phone companies. We will also review internet speed and reliability with a focus on implementing an IP Phone system. T1 – T1 internet is a dedicated service provided to businesses from the ... Read More
March 20, 2018Chris Torbit

13

Mar2018
When it comes to phone systems in a call center there are very specific objectives they should help your company achieve. These include reducing costs, increasing revenue opportunities, maximizing the productivity of your call representatives and improving overall customer satisfaction. But not all phone systems are alike and that’s why it’s important to for ... Read More
March 13, 2018Chris Torbit