Previously known as telecom expense management, TEM has evolved as telecommunications have evolved. Instead of being focused solely on managing wireline and wireless telecommunications expenses, Technology Expense Management now includes all manner of a company’s networking technologies and services spend, including managed services, maintenance, hosting and cloud services. The complexity of ...
December 14, 2020Tommi
Wheelhouse Solutions can work with your company to determine which telecommunications products and services can best meet your needs. Our goal, with every client, is to improve the value of services provided while reducing costs. During our proprietary audit process, we pay close attention to your bottom line. We also ...
July 17, 2018Chris Torbit
Conference calling is a telephone call method in which the calling party wishes to have more than one called party listening to the audio portion of the call. Conference calling is a full duplex process means the calling party can speak and listen at the same time. However, the conference calling system may ...
May 25, 2018Chris Torbit
What is SIP Trunking is another question we get all the time. Organizations of all sizes can save a fortune from this technology. It is the protocol which makes VoIP work and provides dial tone for IP Phone implementations. SIP trunking is a huge cost saver because it eliminates the need to buy expensive PRIs, local lines or ...
Phone Bill Auditing Services can find extra cash! Phone Bill Auditing Services is performed by audit experts which analyze of all your phone and data service records. In a phone bill audit, they find the overcharges that you are paying into your phone bills. They make a comprehensive report about the calls made, the ...
There are many points you need to consider in choosing a long distance provider. These obviously would include the overall long-distance rate but you need to consider many other factors as well. These factors include fixed monthly fees, contract term, and great references. First and foremost when choosing a Long Distance Provider, ...
Many times I get asked, what is VoIP phone Service? VoIP is an acronym for Voice over Internet Protocol or it can be described as a way to make phone calls using the Internet. The internet carries digital data, and on the other hand, voice is an analog signal. That’s why ...
May 16, 2018Chris Torbit
Prior to the significant advances in cloud-based PBX systems, businesses had to purchase and maintain their own telephone systems, on their premises, in order to handle the telecommunications needs of their business. This was often a time-consuming, expensive and complicated necessity of doing business. When you factored in the additional costs ...
May 2, 2018Chris Torbit
In the past, businesses mostly relied on Time-Division Multiplexing (TDM) trunking to transmit voice calls through copper wires. These days, more and more businesses are realizing the benefits of Session Initiation Protocol or SIP trunking instead. According to a survey by Frost and Sullivan, SIP trunking is expected to grow by more than 27 percent annually ...
April 24, 2018Chris Torbit
In this post, we continue our foundation series for successful implementation of Business VoIP. We will review traditional DSL service in relation to internet speed and reliability with a focus on implementing an IP Phone system. DSL – DSL (digital subscriber line) is a service provided to businesses from the traditional phone company. ...
April 2, 2018Chris Torbit