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Even before the coronavirus pandemic and the changes it quickly forced on the way we work, IT managers and cybersecurity strategists had already observed a rise in Social Engineering, the latest cyber threat to businesses. The most critical of cyber dangers does not start with malware by any means. Instead, social ... Read More
October 20, 2020Tommi
The term "edge" alludes to bringing computing infrastructure closer to the origin of data. The distributed framework processes data near the originating data source conceivable to reduce latency and bandwidth use. Think of a self-driven car that needs to make multiple decisions at the same time, and most of which while ... Read More
October 5, 2020Chris Torbit
The widespread impact of the coronavirus pandemic has changed the way we all live our lives. Millions of people worldwide are now working virtually. Even before COVID-19, there had been debates about the future of working remotely. Now, there are more questions about “Business Unusual,” and if it has come ... Read More
October 4, 2020Chris Torbit
Ransomware - a new form of malware - is becoming an increased threat for businesses of every size. Ransomware is a version of malware that targets and encrypts a company's data and a ransom is demanded from the cyber criminals in order to obtain the decryption key to unlock our ... Read More
October 9, 2019Chris Torbit
There's a lot of buzz in IT circles, today, around the idea of "Intent Based Networking" or IBN. But what exactly is "Intent Based Networking" and how can it benefit today's modern organizations? Because of the significant advances in machine learning algorithms, intent based networking could soon be a reality in ... Read More
April 24, 2019Chris Torbit
No matter how much a company spends on technology and equipment, those solutions are not meant to last forever and have an anticipated lifecycle. Even after significant investments in technology in your organization, you may have noticed that those solutions are no longer as effective as they once were. Competitors ... Read More
April 18, 2019Chris Torbit
Penetration testing, also referred to as "pen testing" or "ethical hacking", is the process of testing a computer network, application or computer system to identify security issues that could be exploited by a cyber attacker. This testing is also referred to as a "white hat attack" because in a pen ... Read More
April 10, 2019Chris Torbit
DNS hijacking, also referred to as DNS redirection, is a specific type of cyber attack, wherein a "bad actor" can redirect queries to a domain name server, by overriding TCP/IP settings often by hacking and modifying a server's settings. DNS hijacking is frequently used for phishing - displaying fake versions ... Read More
April 3, 2019Chris Torbit
Machine Learning in business can help improve operations and provide meaningful insights on how customers and prospects are interacting with your company. AI (Artificial Intelligence) tools and numerous machine learning algorithms have become increasingly popular in the business community. Multiple factors, such as easy availability of complex data, less expensive ... Read More
March 27, 2019Chris Torbit
One of the most popular buzzwords in tech today is the "Internet of Things" (IoT) but what exactly is it referring to? This week, we'll explain the very basics of IoT and how it will continue to transform the way we communicate and conduct business in the 21st century. The phrase ... Read More
March 19, 2019Chris Torbit
If you've ever considered selling or recycling your old phone or computer, the first step you've likely executed is  a "factory reset" to delete all of your personal data from the device. After performing a factory reset, your device is supposed to look like it did the day you bought ... Read More
March 13, 2019Chris Torbit
Windows 7 is quickly approaching it's end of life.  After January 14, 2020, Microsoft will no longer provide free security updates or support for computers running Windows 7.  And although Microsoft plans to continue to provide a paid support plan for Windows 7 for another 3 years, for certain customers, ... Read More
March 7, 2019Chris Torbit
It's the end of another year and the start of a new one. We hope you have had a great 2018 and we look forward to working with you in 2019. Our Help Desk will be open on Tuesday, January 1, but our offices will be closed that day. Our offices ... Read More
December 28, 2018Chris Torbit
Hierarchical structures, known as directories, allow networks to store information about objects. Active Directory Domain Services is a directory service that provides methods for storing directory data and then making it accessible to network administrators and users throughout a company. For example, Active Directory has the ability to store information ... Read More
December 12, 2018Chris Torbit
When it comes to protecting your company's important data, cyber security can't be stressed enough. Cyber criminals are constantly looking for new ways to steal data from businesses, via attacking them online and, unfortunately, they tend to be widely successful at this. Savvy businesses are taking a proactive approach to ... Read More
December 7, 2018Chris Torbit
Internet bots are a useful software application that run automated tasks on websites. They're utilized by businesses and organizations to assist customers, because the bots themselves can be programmed to exchange messages and answer questions in a way that feels like a real person interaction for the customer. They provide ... Read More
November 28, 2018Chris Torbit
Infrastructure as a Service, or IaaS, is an advanced cloud service that provides infrastructure components, many of which are normally found in on-premises data centers, including networking hardware, such as servers, as well as data storage capacity. IaaS also provides useful services such as detailed billing, log access, monitoring, security, ... Read More
November 15, 2018Chris Torbit
Interactive presentations, reports, personal stories, and more, can now be created, quickly and easily, and shared using Microsoft Sway. Sway program allows users to simply add photos and text, search and import relevant content from various sources, and then Sway compiles the content into a dazzling presentation. Users are no ... Read More
November 6, 2018Chris Torbit
Microsoft Project Online is simple and flexible solution for project portfolio management (PPM), and other various forms of internal and external work processes. It works through Office 365, and provides teams with the ability to plan, prioritize, and manage projects and other portfolio investments, from practically any device. It can ... Read More
October 31, 2018Chris Torbit
With today's business environment, mobility is absolutely essential. Thanks to Microsoft Visio Online, Visio diagrams can be viewed and shared by users, in high fidelity, from practically any device, while using their preferred browser. Productivity can therefore be significantly improved for everyone on the team, no matter where they may ... Read More
October 26, 2018Chris Torbit
In some work environments, employees don't have access to their own office, desk or computer. This means that sharing information for the work day can be very difficult. Workers are left to depend on sharing information through an outdated manual process, such as printing off paper schedules and using text ... Read More
October 17, 2018Chris Torbit
The way that companies function today is extremely different than in years past. Team members may now be conducting business through phones, tablets, and laptops, from virtually anywhere in the world. Unfortunately, the apps used to conduct business have been slow to keep up with the demands of users. Microsoft ... Read More
October 10, 2018Chris Torbit
Skype for Business, previously known as Microsoft Lync and Microsoft Office Communicator, is an instant message system that clients can use with Skype for Business Server or Skype for Business Online, (which is available through Microsoft 365). Skype for Business replaced Lync in 2015 by combining features of both Lync ... Read More
October 2, 2018Chris Torbit
The ability to migrate email to Office 365 from other systems can be very useful for an organization or company, but some things should be considered during the process. Migration can only occur into a user's inbox or other mail folders. Migrating calendar items, tasks, or contacts are not able to ... Read More
September 26, 2018Chris Torbit
Microsoft PowerPoint can be an easy and effective way to enhance presentations, but they can be distracting if not created properly. Here are some simple tips for creating an effective and professional presentation. Only use key phrases and essential information and limit the number of words on the screen. Avoid ... Read More
September 19, 2018Chris Torbit
Microsoft access is a relational database tool that allows all data added to the system to be organized into related tables. It can be implemented to organize library catalogues, budget monthly expenses, or maintain an address book. The simple and non-redundant tables, that are linked together, allow for better organization ... Read More
September 12, 2018Chris Torbit
Microsoft Forms allows businesses and organizations to easily create surveys, quizzes, and polls. It is used by more than 3 million users in education fields and is available to most Office 365 commercial customers. Businesses and government offices can use it for any data collection needs they might have for ... Read More
September 3, 2018Chris Torbit
With constant advances in technology, it comes as no surprise that getting work done is no longer limited to the office. With this in mind, employees are able to get more accomplished while they are on-the-go, using systems like OneDrive.  OneDrive is a storage system that allows you to save, ... Read More
August 28, 2018Chris Torbit
What is Microsoft Teams? Microsoft Teams is a chat-based tool that allows employees to communicate, online, from any location. It’s also fully integrated with other Office 365 services, such as Skype, SharePoint, Exchange, and Yammer.  Microsoft Teams is an effective collaboration tool offering many useful features such as one-on-one chat, team ... Read More
August 23, 2018Chris Torbit
Microsoft SharePoint is an industry-leading software solution for quickly deploying web-based applications and internal websites. The primary benefit of Sharepoint is that it provides faster and easier access to proprietary company information, other software tools, and company employees, so everyone within your company can enjoy improved productivity. Microsoft has invested heavily ... Read More
August 15, 2018Chris Torbit
You’re probably already realizing the benefits your Microsoft Office solutions provide in improving productivity and collaboration in the office, but did you also know that Office 365 is ideal for today’s mobile team? Mobile productivity allows your employees to be more connected, than ever before, allowing them to collaborate from ... Read More
August 7, 2018Chris Torbit
Managed Cloud Services are helping companies optimize and streamline the management of their mission-critical applications and data. With managed cloud services, businesses can outsource scheduled maintenance, patches, software updates and management of their IT infrastructure, enabling their IT staff to focus on other business-critical objectives. Wheelhouse Solutions provides fully managed IT ... Read More
August 5, 2018Chris Torbit
Wheelhouse Solutions uses industry-leading software, with years of customization to provide the most accurate network monitoring possible. We monitor not only your servers, but your routers, switches, and desktops too. Preventative maintenance is the secret to keeping technology running optimally, and avoiding expensive downtime and data loss. 24×7 Network Monitoring and ... Read More
July 30, 2018Chris Torbit
Wheelhouse Solutions' help desk solutions allow your business to provide 24/7/365 help desk services while leaving the help desk management to us, so as not to take up the valuable time of your IT staff. Wheelhouse Solutions offers both shared and dedicated help desk options, for our clients, and our ... Read More
July 30, 2018Chris Torbit
What are Managed Services? Managed Services refer to IT services delivered in a defined manner, with a predictable expense. Typically, managed services are delivered with a remote monitoring and management (RMM) system, that allows Wheelhouse Solutions to monitor the health and performance of your IT assets, 24/7. RMM means that we ... Read More
July 17, 2018Chris Torbit
Wheelhouse Solutions can work with your company to determine which telecommunications products and services can best meet your needs. Our goal, with every client, is to improve the value of services provided while reducing costs. During our proprietary audit process, we pay close attention to your bottom line. We also ... Read More
July 17, 2018Chris Torbit
Wheelhouse Solutions works with companies, nationwide, allowing them to move some of their workloads to cloud platforms. Selecting one application to evaluate its cloud portability, is simple. If there are no significant changes to the architecture, Wheelhouse will assess the compliance requirements and security, and then “lift and shift” the ... Read More
July 17, 2018Chris Torbit
How Important is Your Data? Wheelhouse Solutions understands that not all data is created equal, and while some businesses may just need files securely backed up, at a low cost, others need to know they can restore their server in minutes, not hours or days. Your business and the data within it, ... Read More
July 17, 2018Chris Torbit
It’s not just your data, it’s your business Business Continuity is all about reducing the impact of a catastrophic data loss. Sure, you can restore individual files, but the ability to restore an entire server or the environment in the cloud in minutes, so you can reduce the impact of a catastrophic ... Read More
July 11, 2018Chris Torbit
Cyber Security Wheelhouse Solutions protects your business against ever-evolving cyber security threats Cyber attacks are on the rise and only getting more frequent. It is imperative for your business to have an effective strategy to protect against data breaches, malware, spyware and other threats that could compromise your company. Because most businesses ... Read More
July 9, 2018Chris Torbit
Wheelhouse Solutions provides Puppet® Consulting allowing us to work with our clients to apply advanced development methodologies, in order to deploy IT infrastructure, through the feature-rich and intuitive Puppet® software interface. Our Puppet® Consulting & Installation Services Include: Consulting and technical resources to assist you in rapidly deploying and implementing Puppet ... Read More
July 3, 2018Chris Torbit
The 4th of July is here, and it’s time to celebrate! Bring out that grill and get ready for a crazy independence day cookout! Go purchase big, loud, and colorful fireworks, and color the night sky with a dazzling spectacle of lights! But with all the fun and festivities, be ... Read More
July 3, 2018Chris Torbit
Your IT systems are critical to your business operations. If you’re tired of paying for IT consulting from companies that don’t understand your business, Wheelhouse Solutions will be a welcome change. We provide business IT consulting services to businesses of any shape and size. Why a Consultant? Making educated technology decisions defines ... Read More
June 25, 2018Chris Torbit
GPS Vehicle Tracking Solutions The transportation industry is the backbone of America, but that doesn’t come without complexities such as tracking vehicles, compliance with the various regulations and managing the maintenance of your fleet. If you are looking for a simple and affordable solution that will help you to reduce fuel ... Read More
June 25, 2018Chris Torbit
Healthcare professionals, throughout the United States, have been learning to manage HIPAA compliance to adhere to industry requirements. One component that the healthcare industry must comply with is the Security Risk Assessment (or SRA), which must be completed annually. The Security Risk Assessment includes, not only your processes and procedures, ... Read More
June 19, 2018Chris Torbit
Is Using Technology a Part of Your Education Plan? Wheelhouse Solutions understands that today’s educational environment can rely, quite heavily, on technology. Educators are utilizing more and more cloud base technologies, to reach and inspire today’s students. While using technology can help meet your objectives, for education standards and reducing drop-out ... Read More
June 19, 2018Chris Torbit
Competing in the global marketplace means businesses have to find ways to streamline their operation costs and reduce costs while boosting productivity. To survive in uncertain economic times with industry downturns survival means performing at your best. This is why a growing number of companies are turning to web conferencing as a ... Read More
June 11, 2018Chris Torbit
Mobile Device Management (MDM) is a software program used to manage and support all the mobile devices deployed across mobile operators, service providers, and enterprises. Mobile Device Management also includes the security and monitoring of these mobile devices. The software can support different types of mobile devices such as mobile phones, tablet computers, ... Read More
June 11, 2018Chris Torbit
When it comes to choosing next-generation storage solutions there is no lack of options in the market and acronyms to go with it: SAN, NAS, Flash Array, etc.  How do you determine the best option for your organization? How do you balance cost/value versus performance? Will the next generation storage solution you choose be future-proof ... Read More
May 29, 2018Chris Torbit
Conference calling is a telephone call method in which the calling party wishes to have more than one called party listening to the audio portion of the call.  Conference calling is a full duplex process means the calling party can speak and listen at the same time. However, the conference calling system may ... Read More
May 25, 2018Chris Torbit
What is SIP Trunking is another question we get all the time.  Organizations of all sizes can save a fortune from this technology.  It is the protocol which makes VoIP work and provides dial tone for IP Phone implementations.   SIP trunking is a huge cost saver because it eliminates the need to buy expensive PRIs, local lines or ... Read More
May 24, 2018Chris Torbit
Phone Bill Auditing Services can find extra cash! Phone Bill Auditing Services is performed by audit experts which analyze of all your phone and data service records. In a phone bill audit,  they find the overcharges that you are paying into your phone bills. They make a comprehensive report about the calls made, the ... Read More
May 24, 2018Chris Torbit
There are many points you need to consider in choosing a long distance provider.  These obviously would include the overall long-distance rate but you need to consider many other factors as well.  These factors include fixed monthly fees, contract term, and great references. First and foremost when choosing a Long Distance Provider, ... Read More
May 24, 2018Chris Torbit
What equipment is needed to make VoIP successful? We have all heard about the Voice Over IP service (VoIP for short), the new technology which permits the delivery of voice communications and various multimedia features over the Internet Protocol (hence the name). But not all of us are familiarized with the kind of equipment ... Read More
May 18, 2018Chris Torbit
Many times I get asked, what is VoIP phone Service?  VoIP is an acronym for Voice over Internet Protocol or it can be described as a way to make phone calls using the Internet. The internet carries digital data, and on the other hand, voice is an analog signal. That’s why ... Read More
May 16, 2018Chris Torbit
In a recent article on mobile device management (MDM), CIO magazine makes the intriguing and pointed observation that “the mobile enterprise is the BYOD enterprise,” which may be the reason many businesses have been slow to implement comprehensive mobile device management policies. Unfortunately, a lack of such policies is unrealistic and fails to ... Read More
May 14, 2018Chris Torbit
When it’s time to manage business utilities, there are things that you should do, and here they are: First: Turn off unused electronics and unplug them. Just because the device is turned off does not mean that it is not using electricity. When done working for the day, utility bills can ... Read More
May 8, 2018Chris Torbit
Many small companies use a 10/100 ethernet installation, which is fine if you intend to stay small. A company with an eye towards growth, however, will soon find itself hampered by this slower speed and will be looking to upgrade to a gigabit Ethernet installation. What’s a 10/100? The old 10/100 ethernet began life as simply 10. It ... Read More
May 8, 2018Chris Torbit
Prior to the significant advances in cloud-based PBX systems, businesses had to purchase and maintain their own telephone systems, on their premises, in order to handle the telecommunications needs of their business. This was often a time-consuming, expensive and complicated necessity of doing business. When you factored in the additional costs ... Read More
May 2, 2018Chris Torbit
Keeping your company’s data secure is necessary in today’s world filled with hackers and other parties that are trying to access corporate data for their own benefit. And the best way to keep your data secure is by utilizing an off-site storage location. These sites provide off-site business storage solutions for your company, and WheelHouse ... Read More
May 1, 2018Chris Torbit
The whole idea behind a Technology Services Broker is to make connections between apparently disconnected solutions and find a way to use the existing technologies for creating breakthrough innovations for clients. Basically, you must have the vision and capability to use existing technologies in innovative combinations, in new ways, creating completely ... Read More
April 24, 2018Chris Torbit
In the past, businesses mostly relied on Time-Division Multiplexing (TDM) trunking to transmit voice calls through copper wires. These days, more and more businesses are realizing the benefits of Session Initiation Protocol or SIP trunking instead. According to a survey by Frost and Sullivan, SIP trunking is expected to grow by more than 27 percent annually ... Read More
April 24, 2018Chris Torbit
Is your door lock worth more to you than the metal it is made from? Most of us would answer “yes” and be grateful for the lock. Can business security solutions deliver both peace of mind and protection while being engineered to stay in front of the newest trends and ... Read More
April 18, 2018Chris Torbit
There is a lot of talk nowadays about what cloud computing is and its benefits (or lack of), but despite this fact, a lot of people are not very familiar with what cloud computing is really about. First things first, the concept of cloud computing is nothing new or state of the art, at least, the principle of ... Read More
April 17, 2018Chris Torbit
Data Storage can be an incredible part of any business’s systems. The proper storage gives you the right data at the right time and place. Improper storage causes data loss and creates lost opportunities through inaccessible data. In the modern age, communications include data. With telephone technology becoming increasingly data-driven: emails, faxes, documents and ... Read More
April 10, 2018Chris Torbit
Cloud storage has so many great solutions for those seeking to eliminate hardware around their company plus as a disaster recovery solution for company data. While we’ve recently shown how your data is easily recoverable through the cloud if your company ends up destroyed in a disaster scenario, we want to show you how the cloud works ... Read More
April 9, 2018Chris Torbit
In this post, we continue our foundation series for successful implementation of Business VoIP.  We will review traditional DSL service in relation to internet speed and reliability with a focus on implementing an IP Phone system. DSL – DSL (digital subscriber line) is a service provided to businesses from the traditional phone company. ... Read More
April 2, 2018Chris Torbit
Welcome to a blog which is dedicated to helping businesses understand and benefit from utilizing VoIP. This blog will provide business owners a resource to help them choose and install the best VoIP service for their business. With over 200+ providers of VoIP, they are going to need all the help they can get. The ... Read More
April 2, 2018Chris Torbit
In this post, we continue our foundation series for successful implementation of Business VoIP. We will review T-1 services provided by competitive local exchange phone companies. We will also review internet speed and reliability with a focus on implementing an IP Phone system. T1 – T1 internet is a dedicated service provided to businesses from the ... Read More
March 20, 2018Chris Torbit
In this post, we continue our foundation series for successful implementation of Business VoIP. We will review Ethernet (Metro Ethernet, Ethernet over Copper) internet services provided by competitive phone companies. We will also review internet speed and reliability with a focus on implementing an IP Phone system. Ethernet – (Metro E) is a high-speed internet service which is delivered into a business as ... Read More
March 20, 2018Chris Torbit
I believe one of the foundations for a successful implementation with Business VoIP is reliable internet service. Each business has several different choices for internet service which have positives and negatives associated with each one. Over the last several blog posts, we’ve reviewed the choices for internet services while highlighting speed and reliability. This post will review cable companies ... Read More
March 19, 2018Chris Torbit
Technology has become an essential factor in almost every business operation and now business owners are looking for ways to reduce expenses in their IT departments, in order to achieve greater efficiency for less money. At least, that’s what they’re hoping for. To do that, as a business owner, the logical action ... Read More
March 19, 2018Chris Torbit
When it comes to phone systems in a call center there are very specific objectives they should help your company achieve. These include reducing costs, increasing revenue opportunities, maximizing the productivity of your call representatives and improving overall customer satisfaction. But not all phone systems are alike and that’s why it’s important to for ... Read More
March 13, 2018Chris Torbit
Is it better to repair my phone system or replace it? It is a mystifying issue to determine if you need a phone systems repair or replacement. There are many aspects that you need to analyze before deciding the future of your phone system. We will try and work through ... Read More
March 13, 2018Chris Torbit
Software as a Service, also known as SaaS, has become popular for many businesses to access cutting-edge software applications. SaaS can be a great tool for small and medium-size businesses looking to get high production value without paying high production costs. It enables companies to shift the burden of high hardware, maintenance, and ... Read More
March 7, 2018Chris Torbit
What is a Hosted PBX?  We get this question all the time.  Hosted PBX is one of the most beneficial business product of VoIP technology. Hosted PBX allows different small and medium-sized business to have a complex telephone system without spending any money on the telephone equipment. The hosted PBX is operated and maintained by the VoIP ... Read More
March 6, 2018Chris Torbit
Telecommuting is a great benefit for many businesses, especially smaller businesses who are better able to attract high-quality employees by providing their workers with the option to telecommute. Even if telecommuting isn’t part of your workforce, you may have mobile workers that use similar technologies to maintain their connection with your company. ... Read More
February 27, 2018Chris Torbit
Finding the proper small business phone system for your own business isn’t necessarily a cut and dry process. If you want to upgrade to new phone technologies, you have to think of your own business structure and what you really need to help yourself grow. No doubt your small business is already ... Read More
February 26, 2018Chris Torbit
We hear it all the time: “How does a call center work?”  The key purpose of a call center is the responsibility for handling the telephone call for an organization.  Call Centers can be a couple of people or more than 100 agents.  These call centers can handle a couple calls a day to several thousand calls ... Read More
February 20, 2018Chris Torbit
Your business needs to operate seamlessly by taking advantage of the latest communication systems. Every business today needs some type of phone system, but not all phone providers were created equally. At WheeHouse Solutions, we pride ourselves on our ethics and making sure that we take care of our customers’ needs. To better care ... Read More
February 19, 2018Chris Torbit
When it comes time to pick out a business phone, there are many factors to consider in order to maximize productivity and minimize cost. So when shopping for your next business phone, keep this business phone checklist in mind: Communication functionality. Today, email and messaging systems are common on almost every phone. ... Read More
February 13, 2018Chris Torbit
Wheelhouse Solutions, an IT services provider in the St. Louis metropolitan area, has announced its acquisition of KB Data, a leader in the design, installation, and service of SIP‐based business telephone systems and IP telephone service. Since opening their doors in 2000, Wheelhouse Solutions has provided exceptional information technology services ... Read More
February 8, 2018Chris Torbit
While Unified Communications can drastically improve a firm’s competitive position, getting started can be a daunting task. With a myriad of services available, it can be difficult to configure your Unified Communications to fit the needs of your business seamlessly and cost-effectively. Advanced features such as desktop sharing, data sharing, speech recognition, instant messaging ... Read More
February 7, 2018Chris Torbit
There isn’t anything more grating to a business than having outdated phones and figuring out how to get rid of those used phone systems without losing money. After all, in the age of the analog phone, you probably invested more than you ever wanted to pay. Back in those days, ... Read More
February 6, 2018Chris Torbit
There are increasing risks daily due to ever-growing exposure of data integrity to new technologies and devices. Recognizing this, IT professionals are devoting more and more resources, time, and effort to detecting, preventing and restoring from hackers who, maliciously or otherwise, seek to gain access to management systems and disrupt ... Read More
January 31, 2018Chris Torbit
While case scenarios that can drive the consideration and implementation of VoIP security solutions can include reducing telephony costs, value-added features not available in traditional telephony solutions, and gaining the increased flexibility that VoIP can provide; as an internet-based solution, VoIP security solutions face security threats that are uncommon in legacy telephony solutions. And a security breach of voice ... Read More
January 29, 2018Chris Torbit
I need a Disaster Recovery Plan.  We hear this all time and rarely anyone thinks about one until it is way too late.  If your business is out for a day, week or month, how much money would it lose? A  business disaster recovery plan recognizes a company’s opportunity to various dangers and sets up ... Read More
January 25, 2018Chris Torbit
Technology advances so quickly that you may become bewildered at all the options available to you. One of the choices you may find yourself making is the choice between traditionally stored data and cloud storage. You’re probably more familiar with traditional methods, but there are a few things you ought to know about cloud ... Read More
January 23, 2018Chris Torbit
The most important part of choosing the right business phone system for your company is calculating the total cost. There are five components that come into play when calculating the total cost of your company’s new business phone system. First, is the base unit or system that controls the whole phone system’s infrastructure. The cost ... Read More
January 17, 2018Chris Torbit
This is Part Two of a three-part series on choosing the right business phone system.  Read part one. Understanding business phone system features that will bring value to your business by connecting it to the world is the key to choosing the right business phone system.  In Part II of our “Choosing the Right Business ... Read More
January 16, 2018Chris Torbit
Buying a new business phone system that meets your company’s business needs is a significant task. Especially, since each brand is different and the phone system you choose will serve your company for quite some time. If your company is buying a new business phone system or needs a business phone system upgrade, it pays to do your ... Read More
January 10, 2018Chris Torbit
Is your door lock worth more to you than the metal it is made from? Most of us would answer “yes” and be grateful for the lock. Can business security solutions deliver both peace of mind and protection while being engineered to stay in front of the newest trends and ... Read More
January 9, 2018Chris Torbit
It’s the end of another year and the start of a new one. We hope you have had a great 2017 and we look forward to working with you in 2018. In observance of the New Year, our office will be closed on Monday, January 1, 2018, although our service desk will ... Read More
December 31, 2017Chris Torbit
As the Holiday season approaches, there's no better time to express our sincerest appreciation for your business. We are truly fortunate to work with you and we value your relationship with WheelHouse Solutions. In observance of the Christmas holiday, our offices will be closed on Monday, December 25, 2017, although our service desk will be ... Read More
December 24, 2017Chris Torbit
For most companies telecommunications is one of the top five expense items in the budget. The sheer volume of telecommunications bills and the time it takes to make sense of all the charges is maddening. Only when you learn how to cut these expenses can your company get its telecommunication ... Read More
December 18, 2017Chris Torbit
Why is the Internet so slow? It’s a common complaint many IT departments receive on a daily basis. Especially at small and midsize businesses (SMBs) and those that have grown in a short period of time. Identifying exactly which user activities are eating up your company’s bandwidth or clogging the ... Read More
December 18, 2017Chris Torbit
VoIP services provide enhanced reliability, lower costs, and allows companies to communicate more seamlessly throughout the enterprise, regardless of where their employees are located globally. Further, because VoIP services utilize the Internet to deliver both voice and multimedia through the same connection, it has forever changed the way that businesses communicate. There is a multitude of ... Read More
December 18, 2017Chris Torbit
Every CEO, president, owner, and high-level manager struggles with this question – is the area under my level of concern secure against all of the threats it might face? How will my current business security system hold up if threatened? Part of the risk-reward conundrum is the realization that the resources devoted to reducing ... Read More
December 18, 2017Chris Torbit
There is a lot of talk nowadays about what cloud computing is and its’ pros and cons.   However, a lot of people are still not very familiar with what cloud computing is really about. First things first, the concept of cloud computing is nothing new or state of the art, at least, the principle idea of it. ... Read More
December 9, 2017Chris Torbit
Analog phone technology is decades old, tested by time and proven as an excellent option for business needs. But you can get all the features you loved about analog phone systems with added perks when you choose a digital phone system. Here’s a list of five reasons why a digital phone ... Read More
December 6, 2017Chris Torbit
The Voice over IP technology is becoming increasingly popular and it represents a viable choice for businesses when it comes to reduced costs when compared to regular phone services. With VoIP, you will benefit from a very affordable, comfortable and functional service, especially in a day and age when the Internet is available almost everywhere. Because ... Read More
December 6, 2017Chris Torbit
Human beings have been collecting data over the course of history beginning with the cuneiform tablets of ancient Babylon to the computer storage systems of today. Your business cannot be sustained without storing data, but when you start searching for company data storage solutions to meet your needs, the endless possibilities can make your head spin. ... Read More
November 27, 2017Chris Torbit
As the Thanksgiving holiday approaches, there’s no better time to express our sincerest appreciation for your business. We value the trust you have placed in Wheelhouse Solutions to help you with your organization’s technology goals. We will be closed Thursday, November 23rd, and Friday, November 24th to enjoy the holiday with our families. As ... Read More
November 22, 2017Chris Torbit
For many businesses, the proper handling of software licenses can be a time-consuming issue. While software can be the lifeblood of any organization, the proper licensing of it can create major headaches for a company’s IT staff. Software Licenses come in many configurations; out of the box, OEM, volume licenses, SaaS, and enterprise licensing are just ... Read More
November 17, 2017Chris Torbit
Telephones are still a must-have tool for businesses of all sizes, but if you are only using the phone to make and take direct dial calls, you’re missing out on some tools that can boost your business productivity. Voice over Internet Protocol, or VOIP, is a telecommunications technology that brings new ... Read More
November 16, 2017Chris Torbit
Infrastructure as a Service (IAAS) is one of the three key components in cloud computing, alongside Platform as a Service (PAAS) and Software as a Service (SAAS). Infrastructure as a Service is basically the backbone of cloud computing, providing the “virtualized” hardware platform or the infrastructure used in computing.  When IAAS is utilized it offers you virtual machines, ... Read More
November 13, 2017Chris Torbit
With the advancements in modern VoIP technologies, traditional phone systems are quickly becoming a thing of the past. While no one can forecast the exact date, current trends can reasonably show that within the next 10 to 15 years almost all voice systems will be digital. It certainly seems that if you don’t ... Read More
November 7, 2017Chris Torbit
As technologies advance, businesses are finding more and more ways to generate data and they’re finding more and more ways to capture the data that used to get lost in the shuffle between technologies. In fact, there’s not enough business data storage available, businesses face a new problem: Where do we put all of ... Read More
November 7, 2017Chris Torbit
The primary function of hosted exchange is email service. Most people are aware of the email services offered by hosted exchange, but there is much more available to utilize. There are several useful services in addition to email that is well worth considering when determining if a hosted exchange is right for ... Read More
October 31, 2017Chris Torbit
Halloween is here, and it’s time to celebrate! Bring out the candy and get ready for trick or treating! Go purchase some crazy customers, sweet and sour treats, and colorful decorations. This Halloween, there’s no better time to express our sincerest appreciation for your business. We value the trust you have ... Read More
October 30, 2017Chris Torbit
In “When Lightning Strikes – Protecting Your Business Network from Thunderstorms Part I” we discussed steps you can take to safeguard your business network and computers from lightning strikes. In Part II, we discuss ways to protect your business crucial data. Not only can a lightning strike damage computers if they ... Read More
October 24, 2017Chris Torbit
Thankfully, direct lightning strikes aren’t common but protecting your business network this spring and summer means taking the steps necessary to prevent surges in wiring and damage that can occur. Unfortunately, you can’t unplug your gear and hide when the sky rumbles. Here are some tips to keep your business network ... Read More
October 24, 2017Chris Torbit
While sales brochures mention cost savings, elasticity, scalability, load “bursting and storage on demand as the main benefits of cloud computing, it’s only after agreements are signed with third-party services and the systems and processes are implemented that other benefits emerge. Here are the unexpected cloud computing benefits many companies have experienced. One of ... Read More
October 3, 2017Chris Torbit
Choosing a business phone system to help enhance communication in your business might sound overwhelming based on the various digital phone options available. What’s most important in upgrading to digital, in general, if you’re still using landline phones after years of continual use? Even if you’re afraid of changing after decades of using the ... Read More
October 3, 2017Chris Torbit
Disaster Recovery Plans Prevent Downtime & Lost Revenue Savvy business owners proactively develop a disaster recovery plan, to ensure that they have a detailed, tested and documented plan for implementing their IT recovery process, in the event of a man-made or natural disaster. A disaster is, typically, defined as any event which ... Read More
October 2, 2017Chris Torbit
Businesses need the best information on storage solutions to keep large amounts of data for daily use. The data have to be constantly accessible and the databases have to be flexibly changeable. Planning for emergencies, important databases have to be regularly backed-up, duplicated and stored in a safe place in case the computer system ... Read More
October 2, 2017Chris Torbit
One challenge that every business faces once they start to experience growth is maintaining a solid and efficient internal communication infrastructure. This is especially challenging because businesses come in all shapes and sizes, and they each have their own unique needs. What works for one company may not be the ... Read More
October 2, 2017Chris Torbit
Cloud Services Can Decrease Costs While Increasing Employee Productivity With all of the rapidly changing technologies, in telecommunications, a large number of employees can and do work, from just about anywhere. In order to stay competitive, businesses are providing this mobile workforce with consistent access to corporate resources and data, no ... Read More
October 2, 2017Chris Torbit
Software as a Service, also known as SaaS, has become popular for many businesses to access cutting edge software applications. SaaS can be a great tool for small and medium size businesses looking to get high production value, without paying high production costs. It enables companies to shift the burden ... Read More
September 27, 2017Chris Torbit
Phone Bill Auditing Services can find extra cash! Phone Bill Auditing Services is performed by audit experts which analyze of all your phone and data service records. In a phone bill audit,  they find the overcharges that you are paying in your phone bills. They make a comprehensive report about the ... Read More
September 26, 2017Chris Torbit
In “Tips for Your Disaster Recovery Plan – Part I,” we discussed forming a disaster recovery plan committee within your organization, identifying critical assets and backup sites. In Part II we’ll discuss more about backups, network configuration, disaster recovery implementation, writing up and updating your plan, testing your plan and training. One important ... Read More
September 19, 2017Chris Torbit
When it comes to assessing whether your organization has an effective plan in place for recovering from unexpected events that could impede operations, it’s essential to have internal stakeholders and auditors weight in on your plan. In order for your organization to recover from incidents like tornadoes, hurricanes, floods and ... Read More
September 19, 2017Chris Torbit
While sales brochures mention cost savings, elasticity, scalability, load “bursting and storage on demand as the main benefits of cloud computing, it’s only after agreements are signed with third-party services and the systems and processes are implemented that other benefits emerge. Here are the unexpected cloud computing benefits many companies have experienced. One of ... Read More
September 12, 2017Chris Torbit
What is MPLS is a question we hear all of the time.  MPLS stands for Multiprotocol Label Switching, which is a mechanism used for high-performance telecommunication networks. The purpose of MPLS is to direct data from one network node (your location) to the next node (another location) on the basis of the assigned label instead of ... Read More
September 12, 2017Chris Torbit
Do you wonder what is Hosted Exchange?  Hosted Exchange is a service in the telecommunications industry which is offered by internet service providers (ISP). In hosted exchange model, the providers create an instance of Microsoft Exchange and host it in their secure data facility.  They will create email boxes as well as ... Read More
September 5, 2017Chris Torbit
I need a Disaster Recovery Plan.  We hear this all time and rarely anyone thinks about one until it is way too late.  If your business is out for a day, week or month, how much money would it lose? A  business disaster recovery plan recognizes a company’s opportunity to various dangers and puts set ... Read More
September 5, 2017Chris Torbit
This Independence Day, we would like to express our sincerest appreciation for your business. We value the trust you have placed in Wheelhouse Solutions to help you with your company's IT Services.  We will be closed Tuesday, July 4th to enjoy the holiday with our families. On Independence Day, we thought it ... Read More
July 4, 2017Chris Torbit
In the current era of data, we face an ongoing risk of data loss, be it through hacking or system failures. The data you hold on your computer systems is crucial for your business; as such, it is critical that you protect yourself against data loss. Why should you care about ... Read More
August 23, 2016Chris Torbit
With the multitude of web-hosting companies, it can be very difficult to separate the wheat from the chaff. Of the various factors, you may consider when choosing a web-hosting provider, three stand out: cost, support, and protection against malware. Cost The cost of web hosting can range from zero (with a domain name ... Read More
August 16, 2016Chris Torbit
One way to reduce the risks associated with business Internet activities is to use a network proxy server. A proxy server can be considered as the guardian of your network. It sits between your internal and external network servers and works to filter and monitor incoming and outgoing traffic. What do ... Read More
August 15, 2016Chris Torbit
It is critical for businesses to conduct thorough IT assessments regularly so they can identify security violations, monitor performance, and document network developments. IT Assessments can also help firms to ascertain the ways in which technology can enhance productivity and improve profitability. IT assessments can be executed using various approaches; however, ... Read More
August 12, 2016Chris Torbit
With cloud storage being used more and more often for personal and business purposes, it’s normal to wonder how secure your files are in programs like One Drive and SharePoint Online. While it is possible for a hacker to access such secured cloud storage, it is highly unlikely to occur. ... Read More
June 30, 2016Chris Torbit
Despite frequent and incessant calls to safeguard email and other online accounts, many do not realize the significance of such protective actions. Because it is nowadays convenient, people often use their Google accounts for a number of business and personal activities spanning from checking email to financial transactions, and these ... Read More
June 7, 2016Chris Torbit
A Distributed Denial of Service (DDoS) attack prohibits access to a computer resource. This kind of assault rarely happens alone but rather occurs in waves once an attacker realizes they have been successful in the first attempt. Using the same method of attack on a business’ computer system, such cyber-attackers ... Read More
June 2, 2016Chris Torbit
First introduced last November to First Release customers, Microsoft has now rolled out access to Office 365 Connectors to the general public. If this sounds like Greek to you, know that you are not alone. Office 365 Connectors deliver relevant content to Office Groups in a real-time and interactive way. ... Read More
May 26, 2016Chris Torbit
With most business operations tied to the internet, it is important to consider a backup plan in the event that your internet connection goes down. A host of things can cause issues with Internet service from natural disasters to provider caused issues, and unfortunately, those are beyond your control. Choosing ... Read More
May 10, 2016Chris Torbit
If you have concerns about the security of your business documents on Office 365 or on-premise servers, Azure Rights Management (Azure RMS) may be the solution. This new and innovative technology ensures you have a complete control over your business documents that is extended even after these files are shared ... Read More
April 18, 2016Chris Torbit
With some reports estimating over seven million incidents of cybercrime and online fraud occurring in 2015, it would be a mistake to discount the risks associated with using a wireless printer. After all, anytime data is transmitted wirelessly, there is a chance it could be intercepted. When you think about ... Read More
April 14, 2016Chris Torbit
As we become more and more connected to the internet in our day-to-day lives, the days of having dedicated devices to one purpose are fast disappearing. Our means of getting online are most often portable and take on ever-increasing forms, including laptops, tablets, and smartwatches. For WiFi networks, this onset ... Read More
March 30, 2016Chris Torbit
Especially now that the coveted .com and .net domain names are dwindling, URL addresses are hot real estate. If you have one or more domain names that are associated with your business, you want to ensure nothing happens and no one snatches them from you. You may initially wonder how ... Read More
March 29, 2016Chris Torbit
Although a sizeable number of users have installed the new operating system Windows 10, not all of them know its full capabilities. Multitasking is one feature: this latest Windows version allows users to easily switch back and forth between projects. Task View is a virtual desktop feature that creates a ... Read More
March 25, 2016Chris Torbit
In the past, business intelligence was a luxury small to medium businesses couldn’t afford. It meant hiring a team of IT and data experts to collect and analyze tons of information, then condense their findings into reports which the average person could understand. Today; however, there are many technologically automated ... Read More
March 18, 2016Chris Torbit
Just as it’s a good idea to periodically clean out closets and other areas of your home as part of Spring Cleaning, your computer needs decluttering attention as well. This not only makes it easier for you to find files when you need them but can also speed up the ... Read More
March 14, 2016Chris Torbit
Microsoft recently made the announcement that it will no longer offer support for Internet Explorer versions prior to Explorer 11. It is also only through Explorer 11 that users can receive updates for the following operating systems: Windows 7, Windows 8.1, and Windows 10. While this does not prevent users ... Read More
March 12, 2016Chris Torbit
In further proof of how the digital age has transformed daily life, you no longer have to make tough decisions about where to go when you access Google Maps from an Android device. Google Maps now has a new feature that predicts where you would like to go and weighs ... Read More
March 11, 2016Chris Torbit
Since most Windows 10 users obtained their version of the latest Microsoft operating system as an upgrade from a previous version, there isn’t a built-in recovery system, if your PC or other device is disabled. You would have to revert to that previous operating system and re-download Windows 10. Unfortunately, ... Read More
March 11, 2016Chris Torbit
It may sound like the stuff of science fiction, but there is a much untapped potential that lurks at the bottom of the sea, and underwater data centers may well be a common thing in the near future. In fact, there already is one. Last year, Microsoft sent an ultra-secret, ... Read More
March 11, 2016Chris Torbit
With unlimited mobile data plans being few and far between these days, it is imperative to monitor and accordingly manage your data usage to prevent outrageously high cellular bills. Even if you have an unlimited plan grandfathered into your service, there are other benefits to cutting down your mobile data ... Read More
February 8, 2016Chris Torbit
As we place growing importance on digitizing our important personal and business information, it is vital to realize the risks that come with these activities. While storing our data on hard drives makes it easy to access, manipulate, and organize, hard drives don't last forever. In fact, a stationary hard ... Read More
February 2, 2016Chris Torbit
Now that Windows 10 has been released and tried worldwide, it's time to understand how to make the most of Microsoft's newest operating system. This most recent incarnation of Windows attempts to combine the best of Windows 8 with the beloved parts of the original Start Menu, which users can ... Read More
December 7, 2015Chris Torbit
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